Terms & Conditions
Last updated: July 2026
These Terms & Conditions govern the cleaning services provided by Pristine Clean Deep Cleaning Services. By booking a service with us, you agree to these terms.
Bookings & quotes
Quotes are estimates based on the information you provide and may be adjusted after an on-site assessment. A booking is confirmed once we have agreed a date and scope of work with you.
Cancellations
We require at least 24 hours’ notice to cancel or reschedule. Appointments cancelled within 24 hours of the scheduled time may be subject to a fee to cover our team’s scheduling costs.
Our guarantee
We stand behind our work. If you are not satisfied with an area we have cleaned, let us know within 24 hours and we will re-clean it at no additional charge.
Liability
We are fully insured and take great care in your home or premises. Pristine Clean Deep Cleaning Services reserves the right to decline any work, at any time, for any reason.
Contact us
Questions about these terms? Email info@pristineclean.co.za or call +27 82 769 9232.